Market Development: A full time business developer is too expensive now?
After fully understanding your objectives, BAX Consulting will increase your market share by identifying and meeting with new potential clients for you.

Employee Development: Training, Coaching & Workshops

For Sales Persons

• Master the Steps for an Effective Sales Meeting/Encounter
• Evaluate and identify your sales pipeline
• Use the Best Selling Practices in face to face Presentations
• Master how to Overcome All 4 Objections
• Become more Likeable to Sell more
• Ask the Right Questions to Get Sales Faster
• Turn a “No” into a “Yes”
• Increase your Closing Ratio
• Communicate more effectively to Influence
• Build Rapport and Increase Customer Loyalty
• Make Meaningful Cold Calls
• Improve your Telephone Skills
• Become Assertive, Not Aggressive
• Become more Confident Maintain a Positive Attitude
• Create Motivation to Sell more
• Learn Cultural Intricacies to Sell in the Gulf
• Tricks to gain clients at a trade show
• Time Management Skills (Getting More Out of your Day)
• Creative Thinking
• Use Social Media for Lead generation and Enhanced Sales Efforts
• Train the Trainer

For Customer Service Agents

• Customer Service in General Program
• Communicate more Effectively with Customers
• How social media is transforming customer service: Case studies and strategies
• Improve your Telephone Skills
• Customer Service on the Phone program
• Serve a Stranger
• Serve a Gulf National Better
• Arabic for Special Purposes (Arabic is Taught with an Industry-Specific Focus)
• Improve your Interpersonal Skills
• Dress for Success (Grooming and Image)
• Deal with Difficult Customers (Anger Management)
• Implement Proper Business Etiquette

For Management

• Leadership Development
• Keys to Coaching Staff
• Improving your Interpersonal Skills to Influence
• Implementing Cultural Awareness in Gulf Business
• HR Management (Theories and Strategies)
• Business Management (Theories and Strategies)
• Implementing Business Etiquette
• Create Thought Capital Online
• Use Your Personal Brand to Humanize your Corporate Brand
• Implementing Strategic Marketing
• Becoming More Culturally Sensitive to Gulf Nationals
• Building a High Performance Team on your Team
• Improving Public Relations team performance

Social Media Master Class

We provide specific Customer Service programs for Healthcare, Education and Hospitality Sectors

For additional services Partners